Shipping policy

Shipping Policy

Each Tonya Lafaye™ piece is prepared with care and intention. Please review the information below before placing your order.

Processing Time

Orders are typically processed within 3–7 business days before shipment. Personalized or bespoke pieces may require additional processing time. You will receive a confirmation email once your order has shipped.

Shipping Methods & Delivery

Shipping options and estimated delivery times are displayed at checkout. Delivery times may vary based on destination and carrier. Please note that shipping timelines are estimates and not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

International Shipping

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

Order Tracking

Once your order ships, tracking information will be provided via email.

Lost or Delayed Packages

Tonya Lafaye™ is not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. If your package appears lost or significantly delayed, please contact us and we will assist where possible.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Orders shipped to an incorrect address provided by the customer may not be recoverable.